|Recommended: YesVery happy with maintenance time and responsiveness. — Dewey the after hours maintenance staff responded extremely quickly, was very polite and professional, and got my A C working in under an hour from when I called. The best interaction I've had with maintenance at any location.
Thank you for your review, Alexander. We're happy to provide you efficient service whenever it is needed. Thank you for being a valuable community member. Our team is here for you should you need anything! - The Elan Team
|Recommended: YesVery nice, new apartment complex, but next to a noisy road — I really enjoyed my time living at Elan. The rental application process was very easy, staff was extremely responsive and attentive, and any maintenance issues I had were resolved quickly. I never felt swindled or nickel-and-dimed, which is common with predatory leasing companies. The complex itself is new and has that new, midwestern look. If you're a pet owner, this place is very pet friendly. It's also next to a great mountain biking trail and, if you've got an hour, you can bike from here to UW on a great paved trail. Parking is always easy because you have a free, assigned spot in a heated garage below your building. If you ever have visitors, there's usually some open spots outside, too. The kitchen has very spacious counters, tons of outlets, and a very solid stove, microwave, and fridge. Keeping in mind the stove is electric not induction and needs to be cleaned constantly so nothing sticks on permanently. The bathroom for 1BRs are very spacious. I would've rather exchanged some of that space for a larger living room, but can't complain really. A few minor considerations - Certain buildings and apartments face Lacy Road, which can be surprisingly loud and busy for a small road. Noise between apartments is minimal aside from barking dogs and the sound of flushing toilets and showers. - The dark brown kitchen cabinets somewhat clash with the light, bamboo-colored doors and crown moulding. - The apartment, its appliances, and existing cabinets are new. This is both a pro and con. You can tell modern craftsmanship is notes strong as it was in the past and you can easily dent the walls and cabinets. - The placement of the closet door near the entrance for 1BRs is awful and you can easily break the door if you open the front door too quickly. - While this is marketed as a luxury apartment, I would describe it as just newer. The price is also above average for Fitchburg. I wish it were 50-100 less a month. For luxury, I'd expect more high-tech appliances. Overall, I'd definitely recommend Elan as a great place to live and would've stayed here for years had I not moved out of WI. For the relatively fair price and location a 5-min drive from Target, Aldi, etc., I felt the experience was very worth the money.
Thank you for your thoughtful review, Chase! We are happy to hear you had such a great experience at Elan with both our property and our staff. Our team works hard to provide a pleasant move-in and living experience and it is apparent we achieved that with you. We appreciate all of your feedback for improvements and thank you again for recommending Elan. - The Team at Elan
|Recommended: YesVery nice property — So far, it’s been a major step up over my previous apartment. The apartment is very nice, up-to-date, and clean throughout. The elevator made moving in super easy along with the cart accessible to everyone . There are a lot of dogs around but the grounds appear to be well maintained when it comes to dog “waste”. You might hear dogs barking a little bit, but it is a pet friendly apartment after all though inside the actual apartment you won’t hear much. Overall, this place is a great place to live and i’m glad I moved here.
Thank you for your awesome review! We take pride in helping our residents feel at home in our community in any way we're able to. Please feel free to contact our office should you have additional feedback. Thank you again for leaving us such a stellar review! We appreciate it. Kind Regards, Elan Management Team
|Recommended: YesGood property — comfortable and well placed apartments. Outside of the city but a short drive.
Brandon, thank you so much for your review of Elan! We love hearing from residents as feedback helps us improve and provide the best experience possible. We're glad you're enjoying our convenient location and are comfortable in your home! If you encounter any future issues, feel free to contact our office and we will be happy to listen and address them as best we can. Thank you for being part of the community! - The Elan Team
|Recommended: YesExcellent service — I have been living here for 2 years. Anytime I have ever had any issues at all, they were quickly answered dealt with. This is why I am moving into a different apartment in the same building. So, nice and friendly.
We love your review and appreciate very much your loyalty and residency Matthew! Elan is lucky to have you among its community. Warm Regards, The Elan Management Team
|Recommended: YesGood — Neat and clean. Noise from road side.
Thank you for taking time to post this review Sean!. We are so pleased to bring you a 5-star living experience. We appreciate your feedback and value you as a part of our community. The Elan Management Team.
|Recommended: YesExcellent Complex — The complex is kept up well and the apartments are spacious and comfortable.
Sara, Thank you so much for the review. We are so glad that you love our well-kept, comfortable and spacious apartments and hope you will for many years to come. We work so hard to keep it well maintained and clean apartments and grounds for our residents to enjoy living here. Warm wishes, Elan Management Team
|Recommended: YesGreat Experience Moving From Out of State — I had a great experience with Elan when moving from Ohio. I was amazed at the condition of the apartment after four years and I really like the kitchen appliances and counter top. Also, I am tall and not many shower work for me, but the shower here works for me well. I also like the many outlets, which is a problem that I had at other apartments with fewer outlets
Thank you for taking time to post this review. We are very pleased to offer you 5-star living and appreciate your feedback. We value you as a part of our community. Warmest Regards, - The Elan Management Team
|Recommended: YesWE LOVED OUR STAY — This place is a hidden gem. A premiere location and ALL the best amenities. Not to mention Pet-Friendly... and not only 25 lbs dogs. We had such a wonderful living situation living here. Very quick maintenance requests and such friendly staff. We are only leaving because our jobs are bringing us to Green Bay.
Thank you for taking the time to post this review. We appreciate your feedback and are so happy to be able to offer you a 5-star living experience. We value you as a part of our community. Warmest Regards, - The Elan Management Team
|Recommended: YesAwesome place for the price — Elan is great. Other than the normal noise bleed-over that you are bound to get at any apartment the place checks all the boxes. Staff are professional and responsive, the grounds are well maintained, the amenities are hard to beat. As a side bonus this complex is a 2 minute drive from a very good Target and HyVee as well as a number of restaurants and shopping. The whole complex feels cozy and safe as it is not packed into the middle of Madison. Also, very pet friendly. It seems like every 3rd apartment has a dog or a cat.
Thank you for leaving us a review! We are glad you are enjoying our community. We pride ourselves on our apartment homes here and our great location, we are happy to hear you are loving it as well. If you have any other feedback, please contact us. Warm regards, Elan Management Team.
|Recommended: YesSo Far So Good — Let me settle in first...thus far all indications are in the affirmative
Thank you, Angelo for the 5 star reviews! We strive for perfection so please let us know if there is any way we can serve you better! Thank you for making Elan your home. Elan Management Team
|Recommended: YesGood location — The property speaks for itself, it is in a beautiful area. Very convenient location.
Thank you for your review. We are happy to know that you enjoyed living here with us. We are always looking to improve and would like to know what we can do to get your last star. -The Fiduciary Real Estate management team.
|Recommended: YesReview — Had a very good experience living at Elan. The staff was great and property was great
Thank you for your review. We are pleased to hear that you are satisfied with our office staff! Here at Elan, we work hard to make our residents happy through great customer service. We would love to know how we can continue to improve, and get that final star. Please contact us at (866) 806-2526. Warmest regards. Elan Management Team.
|Recommended: YesQuality — You get what you pay for and then some. Absolutely love this place BEAUTIFUL units High ceilings, granite countertops, modern light fixtures, huge closets, stunning flooring and design plans. Also provides a 24 hour gym and doggy pickup bags for convenience.
Thanks, Charlotte, for the great review! We are happy to hear you are loving your home and amenities at Elan. Our team is here to serve you if you have any needs - just let us know!
|Recommended: YesAwesome place to live — Not only are the facility outstanding, but the staff makes the difference in there attitude to treat you with respect and as family. I can not say enough how enjoyed my stay here.
William, we are so grateful for your kind words! We take pride in our community and team and love to hear when it is noticed. Thank you for your residency at Elan!