Ratings & Reviews

Overall Rating

5
(28 reviews)
100% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

submitted by Ellen B. - |Recommended: YesA nice place to live — Elan is a bit outside of Madison, close to biking trails and more rural residential areas. It is clean and generally quiet. My apartment is very spacious I am so glad I can have my two dogs here as well for not a ton of extra money. Overall, I am very happy living here
response from property -Ellen, thank you for sharing your review! We are pleased to hear that you are enjoying your time at Elan. Our team is here for you should you need anything! - The Elan Team
submitted by Emma D. - |Recommended: YesBeautiful property, Attentive Staff — The apartments are new and lovely inside. The property is well maintained and has plenty of great walking areas for my dog and I. The few maintenance requests I've submitted so far have been addressed quickly and professionally.
response from property -Thank you for sharing your review, Emma! We are so happy to hear how great your experience has been so far. Please know our team is here for you should you need anything. - The Elan Team
submitted by Caitlyn G. - |Recommended: YesWe LOVE IT — We really feel comfortable and at home at Elan
response from property -Caitlyn, thank you for sharing your review of Elan. We are so happy you are feeling at home here. Our team is here for you should you need anything. - The Elan Team
submitted by Andrew S. - |Recommended: YesLove it here — Wonderful staff and neighbors Everything is great here.
response from property -Thank you for your review, Andrew! We're so happy you are enjoying Elan. Our team is here for you should you need anything! - The Elan Team
submitted by Zachery H. - |Recommended: YesWelcoming Community — The property itself is beautiful. We drove by the property before checking it out and were excited to see how dog-friendly it was in a convenient location. When we contacted the property for more information the staff were no pressure and beyond happy to answer any and all of our questions as we looked for a short-term lease. We looked at several properties by the same management company and Jesse easily sold us on this place. It was clear he cared about who lived here and wanted to make sure it was a right fit for us. The apartment is spacious with huge closets and large bathrooms. We can hear people around us but no more than probably most apartments. So far the only downside is parking outside of your one assigned spot can be tough to come by. Lucky the property is not that big so even if you had to park on the other side it is not the end of the world. I appreciate being able to drive up to the building unload and go park.
response from property -Zachery, thank you for your detailed review of Elan! We are thrilled to hear you have found the right fit for you at Elan and had such a positive experience with our staff. We hope to continue to provide you outstanding service whenever you may need it at Elan. Thank you for becoming a member of the Elan community and sharing your review. - The Elan Team
submitted by Andrew C. - |Recommended: YesAffordable with all the amenities I want in an apartment — Clean, pet friendly, and in an area right next to the trail, I found a gem
response from property -Thank you for your review, Andrew! We are so happy you are enjoying Elan! Our team is here for you should you need anything. - The Elan Team
submitted by Arin B. - |Recommended: YesI love this property — I enjoyed working here so much, that I moved in shortly after I started working at different property.
response from property -Arin, thank you for sharing your review of Elan! We're happy to have you on the team at FRED and love that you are enjoying your home at Elan. We're here for you should you need anything! - The Elan Team
submitted by Alexander M. - |Recommended: YesVery happy with maintenance time and responsiveness. — Dewey the after hours maintenance staff responded extremely quickly, was very polite and professional, and got my A C working in under an hour from when I called. The best interaction I've had with maintenance at any location.
response from property -Thank you for your review, Alexander. We're happy to provide you efficient service whenever it is needed. Thank you for being a valuable community member. Our team is here for you should you need anything! - The Elan Team
submitted by Chase G. - |Recommended: YesVery nice, new apartment complex, but next to a noisy road — I really enjoyed my time living at Elan. The rental application process was very easy, staff was extremely responsive and attentive, and any maintenance issues I had were resolved quickly. I never felt swindled or nickel-and-dimed, which is common with predatory leasing companies. The complex itself is new and has that new, midwestern look. If you're a pet owner, this place is very pet friendly. It's also next to a great mountain biking trail and, if you've got an hour, you can bike from here to UW on a great paved trail. Parking is always easy because you have a free, assigned spot in a heated garage below your building. If you ever have visitors, there's usually some open spots outside, too. The kitchen has very spacious counters, tons of outlets, and a very solid stove, microwave, and fridge. Keeping in mind the stove is electric not induction and needs to be cleaned constantly so nothing sticks on permanently. The bathroom for 1BRs are very spacious. I would've rather exchanged some of that space for a larger living room, but can't complain really. A few minor considerations - Certain buildings and apartments face Lacy Road, which can be surprisingly loud and busy for a small road. Noise between apartments is minimal aside from barking dogs and the sound of flushing toilets and showers. - The dark brown kitchen cabinets somewhat clash with the light, bamboo-colored doors and crown moulding. - The apartment, its appliances, and existing cabinets are new. This is both a pro and con. You can tell modern craftsmanship is notes strong as it was in the past and you can easily dent the walls and cabinets. - The placement of the closet door near the entrance for 1BRs is awful and you can easily break the door if you open the front door too quickly. - While this is marketed as a luxury apartment, I would describe it as just newer. The price is also above average for Fitchburg. I wish it were 50-100 less a month. For luxury, I'd expect more high-tech appliances. Overall, I'd definitely recommend Elan as a great place to live and would've stayed here for years had I not moved out of WI. For the relatively fair price and location a 5-min drive from Target, Aldi, etc., I felt the experience was very worth the money.
response from property -Thank you for your thoughtful review, Chase! We are happy to hear you had such a great experience at Elan with both our property and our staff. Our team works hard to provide a pleasant move-in and living experience and it is apparent we achieved that with you. We appreciate all of your feedback for improvements and thank you again for recommending Elan. - The Team at Elan
submitted by Tanner R. - |Recommended: YesVery nice property — So far, it’s been a major step up over my previous apartment. The apartment is very nice, up-to-date, and clean throughout. The elevator made moving in super easy along with the cart accessible to everyone . There are a lot of dogs around but the grounds appear to be well maintained when it comes to dog “waste”. You might hear dogs barking a little bit, but it is a pet friendly apartment after all though inside the actual apartment you won’t hear much. Overall, this place is a great place to live and i’m glad I moved here.
response from property -Thank you for your awesome review! We take pride in helping our residents feel at home in our community in any way we're able to. Please feel free to contact our office should you have additional feedback. Thank you again for leaving us such a stellar review! We appreciate it. Kind Regards, Elan Management Team
submitted by Brandon E. - |Recommended: YesGood property — comfortable and well placed apartments. Outside of the city but a short drive.
response from property -Brandon, thank you so much for your review of Elan! We love hearing from residents as feedback helps us improve and provide the best experience possible. We're glad you're enjoying our convenient location and are comfortable in your home! If you encounter any future issues, feel free to contact our office and we will be happy to listen and address them as best we can. Thank you for being part of the community! - The Elan Team
submitted by Matthew C. - |Recommended: YesExcellent service — I have been living here for 2 years. Anytime I have ever had any issues at all, they were quickly answered dealt with. This is why I am moving into a different apartment in the same building. So, nice and friendly.
response from property -We love your review and appreciate very much your loyalty and residency Matthew! Elan is lucky to have you among its community. Warm Regards, The Elan Management Team
submitted by SEAN K. - |Recommended: YesGood — Neat and clean. Noise from road side.
response from property -Thank you for taking time to post this review Sean!. We are so pleased to bring you a 5-star living experience. We appreciate your feedback and value you as a part of our community. The Elan Management Team.
submitted by Sara W. - |Recommended: YesExcellent Complex — The complex is kept up well and the apartments are spacious and comfortable.
response from property -Sara, Thank you so much for the review. We are so glad that you love our well-kept, comfortable and spacious apartments and hope you will for many years to come. We work so hard to keep it well maintained and clean apartments and grounds for our residents to enjoy living here. Warm wishes, Elan Management Team
submitted by Andrew W. - |Recommended: YesGreat Experience Moving From Out of State — I had a great experience with Elan when moving from Ohio. I was amazed at the condition of the apartment after four years and I really like the kitchen appliances and counter top. Also, I am tall and not many shower work for me, but the shower here works for me well. I also like the many outlets, which is a problem that I had at other apartments with fewer outlets
response from property -Thank you for taking time to post this review. We are very pleased to offer you 5-star living and appreciate your feedback. We value you as a part of our community. Warmest Regards, - The Elan Management Team

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Elan, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Elan, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose